At Charlotte Luxury Rentals, we understand the importance of protecting the personal identifiable information of our clients.

Our privacy policy illustrates how Charlotte Luxury Rentals uses and protects any information that you provide when you use our website. Charlotte Luxury Rentals is committed to ensuring that our clients’ privacy is protected. Any information acquired by us while visiting this website will only be used in accordance with this privacy statement.

Charlotte Luxury Rentals may change this policy from time to time by updating this page. However, our clients will be promptly notified of any such change. This privacy policy is effective from February 1, 2015.

What Information Do We Collect?

We collect your email address when you provide it to be added to our mailing list.

At the time of a vehicle reservation or inquiring about pricing or availability online, you may be asked to provide certain information about your identity. This information may include your name, address, email address, phone number, driver’s license number, insurance carrier, insurance policy number, credit card or other payment information, date of birth and other identifying information.

Please note that you may visit our site anonymously at any time.

What Do We Use Your Information For?

Any information that we collect from you may be used in one or more of the following was:

  • To complete a reservation and process transactions, including but not limited to payments, deposits, and refunds;
  • To administer a promotion, survey or other site feature;
  • To send you information about your online reservations, and to contact you about services we offer and new products.

Note: At any time you may unsubscribe from receiving future communications from us by following the instructions provided at the bottom of every mail.

How Do We Protect Your Information?

At Charlotte Luxury Rentals, we work hard to protect our clients from the risk of unauthorized third party access to their private information. Only Charlotte Luxury Rentals employees use this information solely to process reservations and any insurance claims. All employees are subject to a strict confidentiality obligation.

Our website and database are hosted on a secure server.

Do We Disclose Any Information to Outside Third Parties?

We do not sell, trade, or otherwise to outside third parties your personally identifiable information unless you provide us written consent. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your personally identifiable information confidential. We may also release your information in the event it is necessary to comply with the law, enforce our site policies, or protect our or the rights, property, or safety of others.

Terms and Conditions

Please visit our Terms of Use section.

Your Consent

For questions about or to make changes to any of the personally identifiable information that Charlotte Luxury Rentals has collected, please contact us at info@charlotteluxuryrentals.com or 704.996.6738.