AGE REQUIREMENT

Vehicles are available for rental to clients that are 25 years or older. Unfortunately, we cannot rent vehicles to drivers under the age of 25.

INSURANCE

All renters must carry automobile collision and liability insurance to cover damages to the vehicle in the event of an accident.

MVR

We reserve the right to run a Motor Vehicle Record (MVR) report on all renters prior to the start o the rental in order to verify a valid Driver’s License.

ADDITIONAL DRIVERS

An additional driver may be listed on your Rental Agreement for an additional charge. Each additional driver must provide a valid driver’s license.

DELIVERY/PICK UP

All vehicles will be delivered and picked up by an authorized Charlotte Luxury Rentals representative. Delivery and pick up locations will be arranged at the time of the reservation.

SECURITY DEPOSIT

All renters must provide a security deposit in the form of a credit card authorization. Any damage found on the vehicle at the time of pick up will be billed against this deposit. The security deposit will vary depending on the vehicle being rented and your type of insurance, but typically varies between $500-$1000. The security deposit is fully refundable following the completion of the rental absent any damages to the vehicle.

CANCELLATION POLICY

When you make the reservation, we may authorize your credit card immediately for up to the full cost of the rental plus the security deposit. All cancellations must be made at least 48 hours in advance from the time of your rental reservation. Cancellations made within 48 hours will be charged for one (1) day rental.

PAYMENT METHODS

VISA, MasterCard, American Express and Discover are the preferred method of payment for rental fees and security deposits.

FUEL

Vehicles will be delivered to renters with a full tank of gas. Renters are not required to refuel the vehicles prior to returning the vehicle to us. However, if the renter has to refuel, renters must use Premium grade (93+ octane) fuel.

REFUNDS

Unfortunately, we do not offer refunds for vehicle rentals or gift certificates. However, we may offer credit for additional rental days. In the event of an unforeseen mechanical failure during or prior to a rental, we will make every effort to repair or replace your vehicle with a similar or better model at no additional cost to you.

DRIVING AREA

Vehicles may not be driven outside of the State of North Carolina without prior written approval.

PROHIBITED USES

Our vehicles may not be used:

  • By anyone not licensed to drive or anyone with a restricted or suspend license;
  • For any illegal purpose or in connection with any illegal activity;
  • To carry persons or property for hire unless otherwise specified in your Rental Agreement;
  • To push or tow anything;
  • To exceed any posted speed limits;
  • In any speed test, speed contest, race, rally, speed endurance contest, demonstration, or on or near any racetrack or road course; and/or
  • To teach anyone to drive.

In the event of a violation of this Prohibited Uses, we reserve the right to terminate your Rental Agreement and retrieve the vehicle.

TICKETS

Renters are responsible for all traffic, speeding, parking or other ticketed violations issued while the vehicle is being rented and must pay for any fees, penalties, towing charges, or impound costs. Any damages suffered during towing or impound will be billed to the renter.

MILEAGE

Daily and weekend rentals include 100 miles FREE per day and weekly rentals include 700 miles FREE, unless stated otherwise. Each additional mile driven will be subject to an additional $2.50 per mile rate.

ASK ABOUT OUR EXTENDED MILES PACKAGE!